Privacy Policy
Data Protection Clauses
1. Collection of Personal Information
- Types of data: We collect names, business emails, phone numbers, job titles, and company details.
- Technical logs: We log IP addresses, browser types, and user activity cookies via synterra.com.au.
- Lawful methods: Data is collected directly via contact forms, quote requests, and service sign-ups.
2. Purpose of Collection and Use
- Service delivery: To provide IT consulting, software solutions, or technical support.
- Communication: To respond to inquiries, send system updates, and provide industry insights.
- Security maintenance: To monitor website health, detect malicious activity, and protect our infrastructure.
3. Disclosure of Personal Information
- Primary restriction: Synterra does not sell or rent user data to third parties.
- Trusted partners: Data may be shared with cloud infrastructure providers or critical IT vendors solely to run our services.
- Overseas disclosures: If data is stored on overseas servers (e.g., US-based cloud platforms), we ensure providers maintain strict data security benchmarks.
4. Your Rights under the Privacy Act 1988
- Access and correction: You have a legal right to request access to the personal data Synterra holds about you.
- Data updates: You can request corrections to inaccurate, out-of-date, or incomplete data at any time.
- Contact details: Requests can be sent via email at contact@synterra.com.au
